iPhone & Samsung. Check out our Shop by Phone Model tab at the top of the page to check if we stock your model.

If we don't currently stock your phone model, send us an email at hello@kabl.com.au and we'll be sure to look into it.

This is one of our most FAQ's - you're not alone! Check out our instructions below on how to find your phone model

FOR IPHONE

1. Go to the Settings App

2. Scroll down to General & tap

3. Tap on About

4. Find your model under Model Name

FOR SAMSUNG

1. Go to the Settings App

2. Tap on About Phone

3. Your model will be listed at the top of the screen.

Yes. All our straps are removable, leaving you with a regular phone case. My guess is that you won't want to though, once you Kabl, you won't go back ;)

Our Wide Straps have a carabiner clip and this easily unclips to remove the strap.

Our Rope Straps are quickly and easily removed following our instructions and how to video here

Yes. Check out our how to videos here and here to adjust your strap till it's just right. It's giving Goldilocks vibes.

Our Phone Case Bundles include a Kabl phone case & strap pictured in this product listing. If you'd prefer a different strap, Kabl cases and straps can be purchased separately.

Absolutely! We're all about freeing your hands and giving you complete freedom with your phone case!

Let us break it down for you:

1. Choose your case here
2. Choose your strap here
3. Attach as you please
4. Live your best life

You betcha. All our straps are interchangeable, so you can take your fave strap from your old Kabl case and use it on a new size Kabl case.

You can purchase individual Kabl cases and straps separately here and here

No. The strap is lightweight but durable, giving you the freedom to take on the world, hands free and in style!

Yes. You can customise your Kabl case by mix and matching all our straps till your hearts content. Shop our individual phone cases and straps here.

Oh, sad! We are truly sorry about this. Please use our catch function and we can help with an alternative colour or to let you know when the restock will arrive.

You betcha. Our Kabl cases work on all wireless charging devices. You can leave your phone in your Kabl case, charge, then pop your phone back on to wear and continue slaying the day.

Yes, all you saved digital cards can be used as normal when your phone is in the Kabl case. This means you can ditch your wallet and travel even lighter - win!

There are 3 main ways to rock your Kabl.

Firstly wearing it Crossbody like a crossbody bag is the most poplar.

Another option is to wear the strap around your neck and down the front of your chest. This is a great option for taking photos when you're travelling.

Lastly you can wear the strap on your shoulder like a handbag. This gives an elegant touch for a special occasion.

Whichever way you choose to wear your Kabl, you'll still enjoy the convenience of having your phone close by and safe.

Yeah you can! On our wide straps there’s a hole for your keys so your pockets can be empty and your hands can be free! Goodbye heavy handbags.

Kabl cases are designed to save your phone from dropping as it's secured safely in the case and attached to the strap, while you're wearing it.

While we know you'll be wearing your Kabl 90% if the time, for the times you're not wearing your phone, our Shockproof cases will protect your phone if it's dropped.

We always recommend a screen protector for instances where direct screen contact dropping may occur.

If you're wondering and worrying about how safe your phone will be hanging off a strap - I get it!

To test it out I've had many a kitchen dance party with my two young children and it's been nothing but Safe, Secure and Stress Free!

As long as your straps are clipped/threaded on correctly your phone aka lifeline to the world will be perfectly safe. Check out our video here of me practising my best dance moves while wearing my Kabl case.

No, the Kabl case fits & is secured to your phone like a normal phone case so it's safe and sound when you're wearing it around (everywhere, once you wear if, you'll rarely take it off! #cantstopwontstop)

Clean and care for your Kabl Case by using a clean soft damp cloth.

Certainly can!

Wide strap lovers. watch our how to video here.

Rope strap-ers (yes I made that word up) you can wash your strap on a gentle cold cycle in the washing machine.

Remove the strap from the case and metal hardware from your strap, and give that baby a tub. Line dry in a shady place.

FREE SHIPPING OVER $75 WITHIN AUSTRALIA

You heard us. All orders over $75 get FREE standard shipping Australia wide, because we love you.

STANDARD SHIPPING WITHIN AUSTRALIA

$9.95 on all Australian orders. Don't like paying for that pesky shipping? Oh me neither. Spend $75 and shipping is on us.

EXPRESS SHIPPING 

If you need it ASAP, express is only $12.95 (just select it at checkout)

NEW ZEALAND SHIPPING

We are so happy to now offer shipping to our NZ friends. Standard shipping cost is $14.95 AUD.

We ship anywhere in Australia

We now also ship to NEW ZEALAND! Because we love our friends over the ditch.

We ship fast. Real fast. Within 48 hours fast. Keep an eye on your emails for tracking info.

We use Australia Post or Sendle. Once with the postal service, shipping timeframes may vary and we will ship with the fastest option for your parcel.

Please keep in mind that during busy shopping periods shipping times through our providers may take a little longer than usual.

We promise our cases are worth the wait.

Change your mind? We’ll happily accept a return of any full priced items subject to conditions. Further information can be found here.

But let’s be honest, you probably won’t.

We want you to be completely satisfied with your online purchase. If you change your mind, we are happy to accept a return of any full priced items within 14 days subject to some conditions. You can read them here. Give us a shout on the chat box if we can help more.

- Please contact us via email hello@kabl.com.au within 48 hours of receiving your product if you believe it to have a manufacturing fault.

- Please provide photos of the fault so we can assess and recommend the best course of action. If the item is deemed faulty, a replacement or full refund will be offered. 

- Kabl will cover the return shipping costs of faulty items if/when it's required to send the faulty goods back to the Kabl office. 

- Refunds can take up to 5 business days to show up in your account. 

- No returns on sale items.

- Shipping costs are non-refundable.

- The cost of return shipping is at the customer’s expense, unless deemed faulty and it's required to be sent back to Kabl for further assessment.

- We encourage you to return your parcel via tracked postal services as all returned parcels remain the responsibility of the purchaser until received by Kabl. 

Our full returns policy can be found here

Yes! We would love to chat with you regarding any wholesale enquiries you have. Please fill out this form and we'll be in touch

Kabl HQ is located on the sunny Northern Rivers of NSW, Australia. We lovingly pack and ship all our orders from Kabl HQ.

We are local, family owned small business and all our lovely customers mean the world to us.

If know a Kabl Case would be a perfect gift for your loved one, but don't know their phone model a gift card is the answer.

Purchase a gift card here. We can send directly to you to pass on, or straight to the recipient if you prefer

Yes! I LOVE gifting and sending parcels of joy (and Hands-Free Freedom!).

We offer Gift Wrapping (including a free card!) for all purchases and can be arranged here. Simply add this to your cart and leave a note at the check out letting us know it's being sent directly to your loved one as a gift. While you're leaving notes, let us know what you'd like written on your complimentary card and we'll work our magic.

It'll be the best gift ever!